Shipping Policy
Shipping Policy
Welcome to Decorafy! We aim to make your shopping experience as smooth and delightful as possible. Please take a moment to review our shipping policy.
Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
-
Standard Shipping: Delivery within 10-15 business days. Flat rate of $9.99.
-
Express Shipping: Delivery within 9-12 business days. Flat rate of $19.99. (When available)
-
Free Shipping: Enjoy free standard shipping on all orders over $80.
International Shipping
We currently offer international shipping to select countries.
-
International Standard Shipping: Delivery within 10-20 business days. Flat rate of $19.99.
-
Customs and Import Duties: International orders may be subject to import duties and taxes (including VAT), which are incurred once your shipment reaches your destination country. Decorafy is not responsible for these charges if they are applied and are your responsibility as the customer.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your order through our website or directly with the carrier.
Shipping to P.O. Boxes
We do not ship to P.O. boxes. Please provide a physical address for delivery.
Shipping Delays
While we strive to deliver your order on time, please be aware that there may be delays beyond our control, such as customs processing for international orders or carrier delays. We appreciate your patience.
Missing or Lost Package
If your package is lost or missing, please contact us at sac@decorafy.com with your order number and we will investigate the issue. We are not responsible for packages that are lost due to incorrect shipping information provided by the customer.
Shipping Policy Updates
We reserve the right to update this shipping policy at any time to reflect changes in our operations or services. Please review this policy periodically for any updates.
Thank you for shopping with Decorafy! We hope our home and kitchen products bring comfort and style to your space.